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Value-Added Services

 

EndoGastric Solutions Is Committed to Serving Our Customers

We count customer satisfaction and success as one of our most important measures of excellence. Our leading-edge surgical solutions are backed by comprehensive product training and support, dynamic marketing and patient education tools, in-service marketing assistance, and referrals.

Our Websites Drive Referrals  

List your practice on our corporate and patient websites. EndoGastric Solutions provides a bridge from patient interest to your practice. Surgeon locator buttons on www.endogastricsolutions.com and our patient website, www.GERDHelp.com, will help interested patients find you.

 
GERDHelp.com website dedicated to providing information on GERD, including its cause, symptoms, and available treatment options.
GERDHelp.com provides GERD patients with a comprehensive, easy-to-understand source for information on GERD, including its causes, symptoms, and the latest treatment options available. The site also features TIF patient video testimonials, a TIF surgeon locator, and information on upcoming GERD patient seminars those surgeons and their practices/hospitals are offering in their communities.

Marketing Communications Materials

EndoGastric Solutions' Marketing Assistance Kit is available to EsophyX accounts to help market TIF services to the community. EGS provides materials for websites, local media relations, advertising, patient seminars, and other patient and referring physician community outreach initiatives. In addition, EGS has developed an extensive array of customizable brochures, posters and newsletters to help you launch and grow your new TIF program and spread the word in your community. 

EsophyX Marketing Assitance Kit

The selection of marketing materials we provide includes:
  • Customizable patient education brochures
  • Countertop displays
  • Posters
  • Patient education videos
  • Website content
  • Press release templates
  • Patient and referring physician PowerPoint presentations
  • PowerPoint and InDesign ad and direct mail templates
  • Patient letters
  • On-hold messages
  • Radio scripts

Continued Marketing Support

Your local EGS Representative and our team of marketing professionals are available to help you put together and implement your successful TIF marketing plan. We consider ourselves partners in your success and are here to help.

Hands-on Training

For our TIF2/EsophyX training courses, we train teams of two operators: the surgeon operating the EsophyX device and the skilled endoscopist. Surgeon training is set up after EGS receives the initial product order, and ideally is scheduled for within a month of the first patient case.

Training includes:

  • Didactic session with our clinical training team:
    • TIF  theory and procedure
    • EsophyX2 device operation and troubleshooting
  • Hands-on dry lab with human anatomical models
  • Hands-on wet or animal lab

Course sizes are small, allowing one-on-one interaction with instructors.

Reimbursement Assistance

EGS’ reimbursement team will partner with you to help both you and the hospital or surgery center navigate the reimbursement process.

NP01947-01C