Clinical Training and Education Manager

Reports to: Director, Training & Professional Education
Status: Regular, Full Time, Exempt, Field
  • Northeast (NJ, PA, NY, DC)
  • Mountain (Denver, Las Vegas)
Job Summary:

The Clinical Education and Training Manager (CTEM) plays a crucial role in the implementation and success of the use of the EsophyX Z device in the TIF 2.0 procedure. The CTEM role is directly involved with providing comprehensive product training and case support. Candidates should be experienced in developing and delivering high quality training programs to physicians and medical staff, ensuring they are equipped with the knowledge and skills to perform the TIF 2.0 procedure safely and effectively. The ideal candidate is a dynamic presenter, skilled educator, and experienced in the clinical aspects of GI endoscopy.

Pay Range:

Salary range: $105,000 – $110,000 plus Variable

Position Responsibilities:
  • Deliver approved comprehensive training and education programs that provide customers and personnel with up-to-date information on company products, procedures, and best practices.
  • Facilitate observational opportunities for newly trained physicians with experienced faculty, as applicable.
  • Deliver approved content during didactic portions of training.
  • Provide case support to trained customers (domestic and international) as part of EGS’ commitment to the safe and efficacious use of products.
  • Assess clinical competency of new employees and provide comprehensive feedback and recommendations for improvement.
  • Review and recommend changes in training materials and methods to ensure compliance with institutional and accreditation standards.
  • Collect product feedback from customers and personnel at training events and communicate feedback to marketing and where necessary RA/QA.
  • Assist with engaging HCP consultants who serve as a peer-training network.
  • Work with Manager, Training and Professional Education to develop tools and resources to support the needs of the sales organization.
  • Actively participate in EGS external events as necessary.
  • Collaborate with field sales organization to optimize procedure volume.
  • Serve as clinical expert for the company.
  • Other responsibilities as assigned.
Position Qualifications:
  • Bachelor’s Degree or equivalent experience in OR/medical setting presenting device products. BA/BS preferred.
  • Three to five years’ sales or training experience in a medical device or other high growth industry required.
  • Excellent presentation and communication skills, with the ability to engage and teach healthcare professionals of varying levels of experience.
  • Experience in clinical education, medical training, or similar role with a proven track record of developing and delivering effective training programs.
  • Proficiency in using educational technology and digital platforms for remote and in person training.
  • Ability to travel as needed up to 75% to conduct training sessions and provide clinical support. (Occasional weekend travel as needed).
  • Must be highly resourceful and demonstrate ability to take initiative in the development and completion of projects.
  • High proficiency in PC software applications (Word, Excel, PowerPoint, Video Conferencing, e-learning software)
Equipment to be used in Performance of Job:
  • Laptop computer
  • Smartphone (iPhone or Android)
  • General office equipment (Fax, Copier, Projector)
  • Microsoft Office Suite
  • Concur
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

EndoGastric Solutions, Inc. is committed to recruiting individuals who believe in team work, achievement and excellence. We strive to attract and retain employees of the highest caliber based on abilities, achievements and experience.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. EndoGastric Solutions takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Interested candidates should submit their resume and cover letter to Human Resources: