Careers

Reports to: Director, Training & Professional Education
Status: Regular, Full Time, Exempt, Field

Job Summary: Responsible for in-field sales case support to expand the sales, service and physician-support of EGS product. This position has the responsibility to supplement territory coverage as directed by Director, Training & Professional Education and working closely with the Regional Managers and Program Development Managers.

Job Responsibilities:

• Support EGS cases as assigned by management.
• Demonstrate product, procedure and clinical knowledge and demonstrate proper surgical application of Company product. Teach physicians, nurses, scrub techs and various staff members how to properly use our devices.
• Properly communicate dynamic functions of the EGS product line.
• Build excellent customer relations with key physicians, hospital personnel and help drive all patient access activities.
• Be aware of and report on competitive activities and trends.
• Where directed, support co-funded marketing activities.
• Proper allocation of time among target accounts based upon focused objectives and direction from RM and PDM.
• Knowledge of competitive activity within assigned territories and hospital accounts.
• Operate within the confines of an approved budget.
• Maintain Company property (i.e., demo supplies, promotional materials, etc.) in an orderly and serviceable condition.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree in Science or related field.
• Current working expertise with interventional gastro procedures required with experience in training, customer support or Operating Room coverage preferred.
• Demonstrable skills in the following areas are essential: teamwork; geographically flexible; high competency to learn and demonstrate technical medical devices; provide case support to physicians and OR staff; cover open territories where assigned; focus on the customer; persistent initiative and results-focused.
• Place a high value on ethical standards with regard to surgical procedures and patient outcomes.
• Performs all Company business in accordance with all regulations and Company policy and procedures.
• Ability to access, manipulate and analyze information from the Internet/Intranet.
• PC software – Windows: word processing, presentation, e=mail, etc. software.
• Requires travel on a routine basis to work/train in-field and cover cases.
• Travel up to 75% of the time in the field.

Date Posted: 2019-03-12Valid through: 2019-12-31

EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Regional Sales Manager

Field Position Currently Available:

• Boston, MA
• Orlando, FL
• NY

Job Summary: Responsible for sales, service and physician-support of Company products within an assigned geographic region. Responsible for all aspects related to sales including but not limited to prospecting, qualifying leads, demonstrating devices, closing orders as well as building excellent customer relations with physicians and hospital personnel.

Job Responsibilities:

• Develop sales plan and strategies for territory activities using SFDC and Sales Process.
• Ability to develop an implementation plan with existing accounts to market a program.
• Demonstrate product, procedure and clinical knowledge by complete understanding of Company product.
• Maintain close key customer contacts to continually determine customer needs.
• Conduct sales presentations.
• Actively market the Marketing department activities.
• Represent the company at trade shows, exhibitions, training courses, conferences and events.
• Recommend product enhancements/changes based upon market feedback and increased sales potential.
• Work with and assist in developing Sales Representatives as added to Sales organization.
• Cover open territories until filled.
• Public speaking presentations to a variety of audiences.
• Travel requirements.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree and experience in OR or GI setting presenting device products with a proven track record of results.
• Demonstrated knowledge of surgical procedures with three or more years of medical device sales experience.
• Experience in delivery of effective technical sales presentations to medical professionals.
• Solid demonstrated selling skills.
• Demonstrated interpersonal and persuasive communication skills.
• High proficiency in PC software application (Word, Excel, PowerPoint).
• Ability and willingness to extensive travel.
• Ability to perform public speaking at various venues.

Date Posted: 2020-06-09Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Vice President, R&D & Operations
Status: Regular, Full-Time, Exempt, Redmond, WA

Job Summary:

Responsible for moderately complex research, development, testing and implementation of mechanical systems and systems design with human factors considerations for medical products/devices. Works with the cross-functional teams to develop specifications for product development and prototyping. Develops product design specifications and documents in accordance with company, ISO-13485, FDA and other requirements. Builds product prototypes. Test and verifies product design and prototypes and writes design verification/validation protocols. Writes verification and validation test reports.

Job Responsibilities:

• Responsible for the initiation, design, development, execution, and implementation of medical devices using engineering and scientific principles.
• Invents prototypes and reduces to practice concepts in a rapid prototyping environment and submits idea disclosures.
• Designs components or functional systems and modifies existing designs to develop or improve products and facilitate manufacturing operations.
• Gathers information, makes studies; prepares original rough sketches; performs necessary calculations; coordinates design criteria with engineering, manufacturing, tooling, material, and planning groups.
• Checks completed layout and details drawings and specifications prepared by others for design assignments.
• Participate in analyzing, evaluating, and designing solutions to problems affecting product manufacturability or reliability.
• Interact with Marketing/Sales, Quality and Manufacturing Engineering (where appropriate) to resolve manufacturing issues associated with product design.
• Provide support in new product transition to Manufacturing.
• Interact with vendors, where appropriate, to provide processing improvements through outside technology.
• Plans and executes laboratory research and draws conclusions from test results.
• After training, may work in tissue lab.
• May train and/or provide direction to technicians.
• Designs, procures, and fabricates tooling and fixtures.
• Prepares standard reports/documentation to communicate results to the technical community.
• Design and coordinates standard engineering tests and experiments,
• Perform related duties as assigned by Lead or Manager.

Position Requirements:

• A typical minimum education/years of experience : BS in Mechanical Engineering/Technical field 3+ years’ experience
• Training and expertise in a discipline related to device development, i.e., polymer engineering and processing, joining methods, metals, etc.
• At least one year of experience in medical device industry, including QSR/ISO experience
• Experience building and bench testing prototypes
• Experience with CAD/SolidWorks
• Experience using common shop tools such as drill press, milling machine, lathe

Preferences:

• Experience in the design and development of instruments used in the Medical Device Field is desired including laparoscopic and/or endoscopic surgical instruments, catheters, and other related mechanistic medical device platforms.
• ISO, FDA or other regulated industry training and experience
• Experience in product development from conception to release
• Experience in mechanical design of medical devices
• Previous experience in a “start-up” working environment

Equipment to be used in Performance of Job

• Hand tools, (e.g., pliers, wire cutter, razor blade, wrenches, screwdrivers, hot air gun, Dremel tool, soldering iron, syringe, and needle)
• Assembly microscope
• Shop tools such as drill press, manual/CNC mill, lathe, cut off saw, 3D printer,
• Compressed air, ultrasonic cleaner, fume hood, adhesive dispensers
• Tissue lab, gloves, gown, eye protection, hemostat, scissors, scalpel, stylet, cleaner and disinfectant
• Laboratory notebook
• Digital Camera
• Force gauges and test stands
• Computer

Date Posted: 2021-04-04Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Market Development, Marketing Department
Status: Regular, Full Time, Exempt, Field – Eastern Region

Job Summary: The Market Development Manager will focus on increasing utilization with both existing and new customers through the implementation of program development and integrated marketing initiatives with targeted customers (hospitals, medical facilities, physicians, office staff, etc.). The position works closely with the Program Development Managers (PDMs) who manage aligned territories and customers to ensure alignment of account level goals, strategies, and tactics.

Job Responsibilities:

• Utilize established processes and programs to coach PDM’s, customers and hospital marketing personal to develop local marketing strategies and plans that align with customer objectives, budget and capabilities.
• Develop and implement Program Development plans designed to increase TIF procedure volume with targeted customers
• Collaborate with Regional Managers and Program Development Managers on customer specific strategies and tactics
• Follow-up with customers on agreed upon execution plan with the goal of creating month-over-month procedure volume growth
• Establish metrics with each customer and follow-up to collect data for analysis.
• Implement local digital marketing programs that simultaneously promote our customers and our technology
• Educate and train physicians and medical staff on best practices for marketing the TIF procedure
• Other projects and assignments as required

Position Qualifications:

• Bachelor’s Degree in Business, Marketing, Communications, or related field
• Three to five years’ related marketing experience in a medical device, pharmaceutical, or other high growth industry required
• Demonstrated ability to work collaboratively and independently in a cross-functional and team-oriented environment
• Ability to collect and synthesize local market trends and competitive intelligence into actionable input for the marketing/sales teams
• Requires selling skills as well as negotiation and consulting skills
• Provide exceptional customer service to internal and external stakeholders
• Demonstrated knowledge of medical terminology, anatomy and physiology
• Experience in delivery of effective technical product information
• Strong interpersonal and persuasive communication skills required
• Must be highly resourceful and demonstrate ability to take initiative in the development and completion of projects
• High proficiency in PC software applications (Word, Excel, PowerPoint, Video editing, Video Conferencing)
• Knowledge of Salesforce.com
• Overnight travel as required
• Ability to perform public speaking at various venues

Date Posted: 2021-05-07

EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Quality Assurance
Status: Regular, Full-time, Exempt, Redmond, WA

Job Summary:

Job Summary: Work-In-Process Quality Engineer with primary duties supporting various quality engineering responsibilities on the manufacturing floor and within the Quality Department for data trending and reporting for various tasks.

Position Responsibilities:

• Participate and/or conduct Corrective and Preventive Action (CAPA) investigations and manufacturing process audits.
• Review and approve manufacturing tooling drawings and manufacturing work instructions.
• Investigate and take corrective action for manufacturing nonconformance reports.
• Mentor, review and approve manufacturing process validation plans, protocols and reports generated by manufacturing teams.
• Owner of complaint handling process including complaint intake, failure analysis of returned devices, documenting findings, risk assessment and complaint file closure.
• Ownership to submit FDA, Medical Device/Vigilance Reports, as necessary.
• Coordinate with supplier QE and Receiving Inspection personnel when manufacturing issues arise.
• Demonstrate use of Quality tools/methodologies including: Design Control, Risk Analysis (Hazard Analysis), Design FMEA, Process FMEA, Statistical Analysis, DOE and MSA (Gauge R&R).
• Support Design/Change Control requirements consistent with regulatory and EGS procedures.
• Mentor, review and approve manufacturing process FMEAs developed by manufacturing teams.
• Mentor, review and approve in-process, and final acceptance activity requirements developed by engineering and/or manufacturing teams.
• Develop, review, provide feedback and approve quality system documentation
• Contribute significantly to ongoing quality reviews, including Quality Management Review.

Position Qualifications:

• Prefer bachelor’s degree in Engineering or Science related discipline
• Five or more years relevant medical device industry experience
• Sound understanding of quality assurance concepts
• Full understanding of ISO 13485 and FDA 21CFR820
• ASQ Certification a plus (e.g. CQA, CQIA, CQT, CQPA, CQE, etc.)
• Strong communication, interpersonal and problem solving skills with ability to work both independently and in a team environment and to present detailed technical data to internal personnel
• Effective oral/written communications skills with preferences in technical writing, presentations, reports, data analysis, etc.
• Experience with sterile disposable devices a plus
• Proficient in analyzing product data to perform statistical and trend reporting

Equipment to be used in Performance of Position:

• Computer and printer
• Fax Machine
• Copier Equipment
• General Office Equipment

Date Posted: 2021-07-12Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Manufacturing Engineering & Manufacturing Operations
Status: Regular, Full-time, Exempt, Redmond, WA

Job Summary: Manufacturing Engineer will develop and improve processes and equipment to facilitate the manufacture of new, redesigned, and current products to meet established specifications and cost limits. Emphasis on continuous engineering and design enhancement of existing products. Support new product/process development.

Job Responsibilities:

• Evaluates and develops innovative solutions to complex product and production problems through identification and implementation of advanced manufacturing processes including conducting process analysis, applying knowledge of product design, fabrication, assembly, tooling, automation, and materials.
• Supports continuous improvement and design enhancement of current products to improve quality and cost.
• Analyzes and plans work force utilization, space requirements, workflow, and designs layout of equipment and workspace for maximum efficiency. Evaluates line efficiency, cycle time, and TAKT time.
• Provides feedback to Quality Engineering and R&D Teams.
• Specifies production equipment and provides appropriate cost justification for investment.
• Defines requirements equipment and process qualification. Develops test methods and validation protocols, and reports results.
• Provides training for Production Team Members on Work Instructions for new processes and equipment.
• Executes engineering and quality methods analysis including FEA, Tolerance Analysis, DOE, SPC, FMEA, Pareto Charts, Process Capability, Root-Cause Analysis, etc.
• Provides Design for Manufacturability (DFM) input.
• Ensures proper documentation is completed to meet quality systems requirements.
• Works under very general direction. Independently plans work and determines and develops approach to solution.

Position Requirements:

• Bachelor’s Degree in Engineering: Mechanical, Industrial, Manufacturing or Process disciplines.
• Requires two or more years of engineering experience in a manufacturing environment.
• Knowledge of fundamental process development practices including problem definition, specification and requirements development, concept selection, proof of concept, process development, testing, and implementation.
• Experience with tooling design and equipment integration desirable. Light automation/mechatronics a plus.
• Experience with injection molded and extruded plastic parts, assembly process and methods desirable.
• Knowledge and application of Medical Device Manufacturing requirements for compliance with applicable regulating bodies: FDA, ISO, OSHA, EEC MDD, ASTM, ANSI, et al. is beneficial.
• Fluency with Microsoft Office software (Word, Excel, PowerPoint)
• Experience with Solidworks or similar design tools.
• Use of machine tools (mill, lathe) is encouraged.
• Experience with statistical analysis software (i.e., JMP, Minitab) desired.

Date Posted: 2021-08-03Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Sr. Director, Market Development
Status: Regular, Full Time, Exempt, Field

Job Summary: The Marketing Project Manager will be responsible for the project management and implementation of tactical marketing initiatives for the EGS Commercial Team. Responsible for the successful and timely completion of projects within established schedules and budgets. Actively collaborates cross-functionally within the Company at all levels of the organization.

Job Responsibilities:

• Assist with management and maintenance of EGS websites including Corporate EGS website, GERDHelp.com (consumer website) and TMRC – TIF (Marketing Resource Center)
• Actively work with third party vendors to build and maintain media databases in support of upcoming PR initiatives and engage in media outreach with relevant content for both consumers and professional audiences
• Manage and support marketing projects as needed working with third party vendors to maintain, support, and develop improvement opportunities – attend weekly meetings, review reporting, coordinate updates and changes
• Events and tradeshow planning and management – support planning, execution, preparation and project management for multiple national meetings, conferences, training, and other events.
• Provide copywriting/editing as needed for marketing collateral, digital advertising, social media, speaking abstracts, and PR
• Track the effectiveness of content to support marketing communication objectives
• Manage marketing collateral and approval processes through Agile for updated or new marketing collateral, digital or social media content, speaking abstracts, and PR
• Launch campaigns via Salesforce.com – Pardot in support of lead generation for sales and client services
• Manage, organize, and maintain all sales and marketing collateral/materials repository
• Support company efforts to improve brand consistency and awareness
• Develop and sustain strong working relationships with internal personnel across all functions of the organization
• Participate in weekly meetings; prepare agendas and minutes as needed

Position Qualifications:

• Bachelor’s Degree in Business, Marketing, Communications, or related field
• Three or more years in progressive marketing communication roles in a healthcare industry experience preferred
• Experience with Salesforce.com, WordPress CMS, B2B, B2C healthcare marketing, and social media platforms preferred
• Demonstrated excellent writing and copy-editing abilities
• Ability to work collaboratively and independently in a cross-functional and team-oriented environment
• Strong interpersonal and persuasive communication skills required
• High proficiency in PC software applications (Word, Excel, PowerPoint, Video editing, Video Conferencing)
• Must be highly resourceful and demonstrate ability to take initiative in the development and completion of projects by planning, prioritizing, and organizing work effectively to produce measurable results
• Overnight travel as required
• Ability to perform public speaking at various venues

Date Posted: 2021-08-03Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.