Careers

Reports to: Director, Training & Professional Education
Status: Regular, Full Time, Exempt, Field

Job Summary: Responsible for in-field sales case support to expand the sales, service and physician-support of EGS product. This position has the responsibility to supplement territory coverage as directed by Director, Training & Professional Education and working closely with the Regional Managers and Program Development Managers.

Job Responsibilities:

• Support EGS cases as assigned by management.
• Demonstrate product, procedure and clinical knowledge and demonstrate proper surgical application of Company product. Teach physicians, nurses, scrub techs and various staff members how to properly use our devices.
• Properly communicate dynamic functions of the EGS product line.
• Build excellent customer relations with key physicians, hospital personnel and help drive all patient access activities.
• Be aware of and report on competitive activities and trends.
• Where directed, support co-funded marketing activities.
• Proper allocation of time among target accounts based upon focused objectives and direction from RM and PDM.
• Knowledge of competitive activity within assigned territories and hospital accounts.
• Operate within the confines of an approved budget.
• Maintain Company property (i.e., demo supplies, promotional materials, etc.) in an orderly and serviceable condition.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree in Science or related field.
• Current working expertise with interventional gastro procedures required with experience in training, customer support or Operating Room coverage preferred.
• Demonstrable skills in the following areas are essential: teamwork; geographically flexible; high competency to learn and demonstrate technical medical devices; provide case support to physicians and OR staff; cover open territories where assigned; focus on the customer; persistent initiative and results-focused.
• Place a high value on ethical standards with regard to surgical procedures and patient outcomes.
• Performs all Company business in accordance with all regulations and Company policy and procedures.
• Ability to access, manipulate and analyze information from the Internet/Intranet.
• PC software – Windows: word processing, presentation, e=mail, etc. software.
• Requires travel on a routine basis to work/train in-field and cover cases.
• Travel up to 75% of the time in the field.

Date Posted: 2019-03-12Valid through: 2019-12-31

EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Regional Sales Manager

Field Position Currently Available:

• Michigan
• NY

Job Summary: Responsible for sales, service and physician-support of Company products within an assigned geographic region. Responsible for all aspects related to sales including but not limited to prospecting, qualifying leads, demonstrating devices, closing orders as well as building excellent customer relations with physicians and hospital personnel.

Job Responsibilities:

• Develop sales plan and strategies for territory activities using SFDC and Sales Process.
• Ability to develop an implementation plan with existing accounts to market a program.
• Demonstrate product, procedure and clinical knowledge by complete understanding of Company product.
• Maintain close key customer contacts to continually determine customer needs.
• Conduct sales presentations.
• Actively market the Marketing department activities.
• Represent the company at trade shows, exhibitions, training courses, conferences and events.
• Recommend product enhancements/changes based upon market feedback and increased sales potential.
• Work with and assist in developing Sales Representatives as added to Sales organization.
• Cover open territories until filled.
• Public speaking presentations to a variety of audiences.
• Travel requirements.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree and experience in OR or GI setting presenting device products with a proven track record of results.
• Demonstrated knowledge of surgical procedures with three or more years of medical device sales experience.
• Experience in delivery of effective technical sales presentations to medical professionals.
• Solid demonstrated selling skills.
• Demonstrated interpersonal and persuasive communication skills.
• High proficiency in PC software application (Word, Excel, PowerPoint).
• Ability and willingness to extensive travel.
• Ability to perform public speaking at various venues.

Date Posted: 2020-06-09Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Vice President, R&D & Operations

Status: Regular, Full-Time, Exempt, Redmond, WA

Job Summary:

Responsible for moderately complex research, development, testing and implementation of mechanical systems and systems design with human factors considerations for medical products/devices. Works with the cross-functional teams to develop specifications for product development and prototyping. Develops product design specifications and documents in accordance with company, ISO-13485, FDA and other requirements. Builds product prototypes. Test and verifies product design and prototypes and writes design verification/validation protocols. Writes verification and validation test reports.

Job Responsibilities:

• Responsible for the initiation, design, development, execution, and implementation of medical devices using engineering and scientific principles.
• Invents prototypes and reduces to practice concepts in a rapid prototyping environment and submits idea disclosures.
• Designs components or functional systems and modifies existing designs to develop or improve products and facilitate manufacturing operations.
• Gathers information, makes studies; prepares original rough sketches; performs necessary calculations; coordinates design criteria with engineering, manufacturing, tooling, material, and planning groups.
• Checks completed layout and details drawings and specifications prepared by others for design assignments.
• Participate in analyzing, evaluating, and designing solutions to problems affecting product manufacturability or reliability.
• Interact with Marketing/Sales, Quality and Manufacturing Engineering (where appropriate) to resolve manufacturing issues associated with product design.
• Provide support in new product transition to Manufacturing.
• Interact with vendors, where appropriate, to provide processing improvements through outside technology.
• Plans and executes laboratory research and draws conclusions from test results.
• After training, may work in tissue lab.
• May train and/or provide direction to technicians.
• Designs, procures, and fabricates tooling and fixtures.
• Prepares standard reports/documentation to communicate results to the technical community.
• Design and coordinates standard engineering tests and experiments,
• Perform related duties as assigned by Lead or Manager.

Position Requirements:

• A typical minimum education/years of experience : BS in Mechanical Engineering/Technical field 3+ years’ experience
• Training and expertise in a discipline related to device development, i.e., polymer engineering and processing, joining methods, metals, etc.
• At least one year of experience in medical device industry, including QSR/ISO experience
• Experience building and bench testing prototypes
• Experience with CAD/SolidWorks
• Experience using common shop tools such as drill press, milling machine, lathe

Preferences:

• Experience in the design and development of instruments used in the Medical Device Field is desired including laparoscopic and/or endoscopic surgical instruments, catheters, and other related mechanistic medical device platforms.
• ISO, FDA or other regulated industry training and experience
• Experience in product development from conception to release
• Experience in mechanical design of medical devices
• Previous experience in a “start-up” working environment

Equipment to be used in Performance of Job

• Hand tools, (e.g., pliers, wire cutter, razor blade, wrenches, screwdrivers, hot air gun, Dremel tool, soldering iron, syringe, and needle)
• Assembly microscope
• Shop tools such as drill press, manual/CNC mill, lathe, cut off saw, 3D printer,
• Compressed air, ultrasonic cleaner, fume hood, adhesive dispensers
• Tissue lab, gloves, gown, eye protection, hemostat, scissors, scalpel, stylet, cleaner and disinfectant
• Laboratory notebook
• Digital Camera
• Force gauges and test stands
• Computer

Date Posted: 2021-04-04Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Quality Assurance

Status: Regular, Full-Time, Exempt, Redmond, WA

Job Summary:

Work-In-Process Quality Engineer with primary duties supporting various quality engineering responsibilities on the manufacturing floor and within the Quality Department for data trending and reporting for various tasks.

Job Responsibilities:

• Participate and/or conduct Corrective and Preventive Action (CAPA) investigations and manufacturing process audits.
• Review and approve manufacturing tooling drawings and manufacturing work instructions.
• Investigate and take corrective action for manufacturing nonconformance reports.
• Mentor, review and approve manufacturing process validation plans, protocols and reports generated by manufacturing teams.
• Owner of complaint handling process including complaint intake, failure analysis of returned devices, documenting findings, risk assessment and complaint file closure.
• Ownership to submit FDA, Medical Device/Vigilance Reports, as necessary.
• Coordinate with supplier QE and Receiving Inspection personnel when manufacturing issues arise.
• Demonstrate use of Quality tools/methodologies including: Design Control, Risk Analysis (Hazard Analysis), Design FMEA, Process FMEA, Statistical Analysis, DOE and MSA (Gauge R&R).
• Support Design/Change Control requirements consistent with regulatory and EGS procedures.
• Mentor, review and approve manufacturing process FMEAs developed by manufacturing teams.
• Mentor, review and approve in-process, and final acceptance activity requirements developed by engineering and/or manufacturing teams.
• Develop, review, provide feedback and approve quality system documentation
• Contribute significantly to ongoing quality reviews, including Quality Management Review.

Position Qualifications:

• Prefer bachelor’s degree in Engineering or Science related discipline
• Five or more years relevant medical device industry experience
• Sound understanding of quality assurance concepts
• Full understanding of ISO 13485 and FDA 21CFR820
• ASQ Certification a plus (e.g. CQA, CQIA, CQT, CQPA, CQE, etc.)
• Strong communication, interpersonal and problem solving skills with ability to work both independently and in a team environment and to present detailed technical data to internal personnel
• Effective oral/written communications skills with preferences in technical writing, presentations, reports, data analysis, etc.
• Experience with sterile disposable devices a plus
• Proficient in analyzing product data to perform statistical and trend reporting

Equipment to be used in Performance of Job

• Computer and printer
• Fax Machine
• Copier Equipment
• General Office Equipment

Date Posted: 2021-04-04Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Accounting Manager

Status: Regular, Full-Time, Exempt, Redmond, WA

Job Summary:

Responsible for timely and accurate preparation of payroll including commissions, regular and overtime wages; withholdings for federal, state, local and social security taxes and deductions for employee benefits, garnishments, etc. File required state and federal tax returns. Flex Plan/401k/American Express Administrator. Assist with work in other Accounting functions including A/P, A/R, Customer Service, and Sales Tax.

Job Responsibilities:

• Analyze, prepare and input payroll data using an automated system to produce accurate and timely payroll.
• Review and resolve errors from edits.
• Collect and process timecards and PTO forms. Resolves employee payroll questions.
• Prepare semi-monthly Payroll journal entry & monthly PTO expense entry.
• Compile, prepare and maintain various payroll reports.
• Handle other payroll items including salary changes, benefit deductions, commissions, bonuses, and other miscellaneous payroll entries.
• Coordinate with HR on new hires, promotions/transfers, terminations, relocations, etc.
• Receive and process garnishments, child support, etc.
• Transmit benefit data to DRS (401k), Flex-Plan Services (FSA & Daycare), Premera (HSA) on a semi-monthly basis for participant activity.
• Complete forms for various Verifications of Employment.
• Reconcile benefit invoices including Premera, VSP, Dental, Cigna, etc.
• Manage American Express Business Travel/Corporate and Purchasing Card new applications, monthly billing, issues when they arise.
• Utility player for A/P, A/R, Customer Service (i.e., PO matching, AR collections, Fixed Assets, metrics, other reporting, backup for CS, AP, position, etc.).
• Review and approve Concur expense reports.
• Monthly sales tax reconciliations.
• Assist with annual auditor requests.
• Additional duties as assigned.

Position Qualifications:

• Bachelor’s Degree in Accounting or related field or equivalent experience.
• Three + years of full payroll experiences – ADP Workforce a plus.
• Familiarity with accounting procedures. Full cycle accounting experience preferred.
• Ability to maintain high level of accuracy and attention to detail.
• Maintain confidentiality concerning financial and employee information.
• Strong analytical skills; likes to solve problems.
• Curious learner with strong questioning skills.
• Comfortable with learning new systems.
• Strong Excel skills required with other MS office knowledge.
• Self-motivated with the ability to work independently and in a team environment.
• Have a customer service mentality with excellent verbal and written communications skills.
• Ability to manage multiple projects and tight deadlines.

Equipment to be used in Performance of Job

• Computer/printer
• Fax Machine
• Calculator, Postage Meter
• General office equipment

Date Posted: 2021-04-04Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Vice President, Marketing and Professional Education

Status: Regular, Full Time, Exempt

Job Summary:

Responsible for developing global strategic training direction and overseeing the execution of customer, sales, and team-member training programs. Creates, organizes and delivers effective training materials and events; coordinates with third-party vendors; responsible for documentation of training activities and analysis of effectiveness related to all training programs.

Position Responsibilities:

General Position Responsibilities:

• Develop and execute physician and sales training events aligned with global Commercial (Sales and Marketing) strategies
• Responsible for leading team of Clinical Training Mangers – includes developing and leading highly effective team to accomplish established goals and objectives o Develop and maintain curriculum and supporting materials for customer education and sales training programs
• Develop expertise on company products, procedures, and disease specific clinical studies and act as a resource to customers and other company departments including Sales, Marketing, Engineering, etc.
• Identify and implement appropriate instructional procedures or methods, such as individual training, group instruction, self-study, e-learning, simulation, etc. for company products and procedures
• Formulate training policies, programs and schedules based upon knowledge of identified training needs o Measure the impact of customer and sales training initiatives procedure adoption and clinical outcomes
• Manage budget and monthly forecast process for training initiatives
• Ensure project milestones are established and met
• Provide input into company’s strategic plan

Professional Training and Education Responsibilities:

• Develop and Manage KOL / Training events – work with Sales and Marketing organization t
• develop, schedule and execute Regional and National Training programs that teach physicians to safely and effectively perform the TIF procedure.
• Develop programs to leverage peer-to-peer education to include management of the following:
  • Consulting contracts for MD faculty
  • Partner facilities
  • Continuing Medical Education courses
  • Advanced TIF training courses
• Manage and oversight of training equipment (inanimate training models, endoscopes, demo devices, etc) used for all training initiatives
• Develop and iterate inanimate training models and demo materials
• Develop and communicate training schedule to broader Commercial organization
• Establish and manage remote customer training centers
• Maintain training records and prepare reports to evaluate performance of training team members and trainees o Ensure EGS customer training activity is aligned with EGS Training policy

Sales / personnel training and education responsibilities:

• Develop content and coordinate schedule and agenda for new hire training programs (to include pre and post course training activity and content)
• Coordinate Field Sales Training program by collaborating with Sales leadership and Field Sales Trainers
• Monitor competitive landscape and educate company personnel on alternative treatment options

Customer engagement:

• Oversee annual customer post-market surveillance
• Collect product feedback from customers and personnel at training events and communicate feedback to Sales, Marketing and R&D

Position Qualifications:

• Bachelor’s Degree
• Three or more years of demonstrated success in training program content development and implementation
• Previous Sales experience preferred
• Experience in medical device industry, specifically operating room and surgical product experience preferred
• Experience leading a team and managing people
• Strong interpersonal, team building, communication and problem-solving skills
• Excellent project management and organizational skills
• Ability to work effectively in a changing environment
• Experience and ability to manage/coordinate multiple projects under tight deadlines
• Self-motivated and ability to work remotely with a can-do attitude
• Requires travel in North America (up to 50%)
• Requires ability to communicate clearly and effectively with all facets of the commercial organization and customers
• Proficient w/Microsoft Office Software (Word, Excel, PowerPoint, Outlook)

Date Posted: 2021-04-15Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Market Development, Marketing Department
Status: Regular, Full Time, Exempt, Field – Eastern Region

Job Summary: The Market Development Manager will focus on increasing utilization with both existing and new customers through the implementation of program development and integrated marketing initiatives with targeted customers (hospitals, medical facilities, physicians, office staff, etc.). The position works closely with the Program Development Managers (PDMs) who manage aligned territories and customers to ensure alignment of account level goals, strategies, and tactics.

Job Responsibilities:

• Utilize established processes and programs to coach PDM’s, customers and hospital marketing personal to develop local marketing strategies and plans that align with customer objectives, budget and capabilities.
• Develop and implement Program Development plans designed to increase TIF procedure volume with targeted customers
• Collaborate with Regional Managers and Program Development Managers on customer specific strategies and tactics
• Follow-up with customers on agreed upon execution plan with the goal of creating month-over-month procedure volume growth
• Establish metrics with each customer and follow-up to collect data for analysis.
• Implement local digital marketing programs that simultaneously promote our customers and our technology
• Educate and train physicians and medical staff on best practices for marketing the TIF procedure
• Other projects and assignments as required

Position Qualifications:

• Bachelor’s Degree in Business, Marketing, Communications, or related field
• Three to five years’ related marketing experience in a medical device, pharmaceutical, or other high growth industry required
• Demonstrated ability to work collaboratively and independently in a cross-functional and team-oriented environment
• Ability to collect and synthesize local market trends and competitive intelligence into actionable input for the marketing/sales teams
• Requires selling skills as well as negotiation and consulting skills
• Provide exceptional customer service to internal and external stakeholders
• Demonstrated knowledge of medical terminology, anatomy and physiology
• Experience in delivery of effective technical product information
• Strong interpersonal and persuasive communication skills required
• Must be highly resourceful and demonstrate ability to take initiative in the development and completion of projects
• High proficiency in PC software applications (Word, Excel, PowerPoint, Video editing, Video Conferencing)
• Knowledge of Salesforce.com
• Overnight travel as required
• Ability to perform public speaking at various venues

Date Posted: 2021-05-07

EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.