Careers

Reports to: Vice President, Marketing and Professional Education
Location: Redmond WA or Austin TX

Job Summary: Responsible for day-to-day execution of marketing communications projects and programs including events (conferences and other marketing events). Responsible for the successful and timely completion of projects within established schedules and budgets. Actively collaborates cross-functionally within the Company at all levels of the organization and manages external vendors to ensure successful outcomes.

Job Responsibilities:

• Support downstream marketing efforts by writing and editing copy for press releases, online media, and other marketing collateral, as well as attending user-facing functions such as tradeshows and customer events
• Manage marketing materials and documents (creation and revisions) through review and approval process and release/launch marketing communication materials
• Manage marketing collateral inventory working closely with the storage/print facility, marketing management, and customer service in addition to outside vendors to maintain, warehouse, print and distribute marketing collateral
• Support web site content development and maintenance
• Monitor and manage EGS/GERDHelp social media channels with posts of relevant third-party content and document control released content. Monitor and alert organization to conversations that may need brand engagement.
• Jointly develop marketing automation programs with consultants and service providers (Pardot/Salesforce) to communicate with customers and patients
• Serve as liaison to the field for marketing events in the field (peer-to-peer dinners, etc.)
• Serve as the primary point-of-contact for all industry-society trade shows and events
• Assist with exhibit booth graphics, tradeshow plans and other presentations, coordinates the logistics for EGS employee attendance at these events.
• Maintain and manage the design and delivery of the corporate trade show booth property for all industry-society events.
• Develop and manage all conference messaging/promotion including mailers, advertisements, targeted email campaigns, booth graphics, PP presentations/slide shows, website sponsorships, workshops, etc.
• Manage post-conference lead management and ROI reporting.
• Work closely with conference housing bureaus and outside vendor to identify and secure optimal lodging and conference space for all upcoming events.
• Tracks company expenditure on industry-society events and makes recommendations on future participation based on lead conversion and overall return-on-investment.

Position Qualifications:

• Bachelor’s Degree in business field
• Strong understanding of digital marketing and communication tools
• Mastery of Microsoft software including Excel, PowerPoint and Word
• Excellent communication, organizational and interpersonal skills
• Ability to think creatively and strategically; then act tactically.
• Experience and ability to manage/coordinate multiple projects under tight deadlines for internal and external audiences.
• Self-motivated and ability to work remotely with a can-do attitude
• Proven self-starter with ability to work in a cross-functional environment
• Travel required for this position, approximately ~25% to attend and manage meetings and events on site.
• Two or more years’ experience assisting in trade show/event coordination, exhibit booth graphics and creating/refinement of promotional market materials, press releases and other company presentations
• Outstanding organizational and time management skills
• Excellent editing, proofreading and attention to detail
• Goal oriented with ability and willingness to complete new challenges and responsibilities reflecting a strong work ethic
• Previous medical device industry a plus

Date Posted: 2020-03-06Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Training & Professional Education
Status: Regular, Full Time, Exempt, Field

Field Position Currently Available:

• Based in New York

Job Summary: Responsible for in-field sales case support to expand the sales, service and physician-support of EGS product. This position has the responsibility to supplement territory coverage as directed by Director, Training & Professional Education and working closely with the Regional Managers and Program Development Managers.

Job Responsibilities:

• Support EGS cases as assigned by management.
• Demonstrate product, procedure and clinical knowledge and demonstrate proper surgical application of Company product. Teach physicians, nurses, scrub techs and various staff members how to properly use our devices.
• Properly communicate dynamic functions of the EGS product line.
• Build excellent customer relations with key physicians, hospital personnel and help drive all patient access activities.
• Be aware of and report on competitive activities and trends.
• Where directed, support co-funded marketing activities.
• Proper allocation of time among target accounts based upon focused objectives and direction from RM and PDM.
• Knowledge of competitive activity within assigned territories and hospital accounts.
• Operate within the confines of an approved budget.
• Maintain Company property (i.e., demo supplies, promotional materials, etc.) in an orderly and serviceable condition.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree in Science or related field.
• Current working expertise with interventional gastro procedures required with experience in training, customer support or Operating Room coverage preferred.
• Demonstrable skills in the following areas are essential: teamwork; geographically flexible; high competency to learn and demonstrate technical medical devices; provide case support to physicians and OR staff; cover open territories where assigned; focus on the customer; persistent initiative and results-focused.
• Place a high value on ethical standards with regard to surgical procedures and patient outcomes.
• Performs all Company business in accordance with all regulations and Company policy and procedures.
• Ability to access, manipulate and analyze information from the Internet/Intranet.
• PC software – Windows: word processing, presentation, e=mail, etc. software.
• Requires travel on a routine basis to work/train in-field and cover cases.
• Travel up to 75% of the time in the field.

Date Posted: 2019-03-12Valid through: 2019-12-31

EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Director, Quality Assurance

Job Summary: Quality Engineer with duties supporting supplier quality management (60% of time) and quality system improvements (40% of time) within the Quality Department.

Job Responsibilities:
Supplier Quality

• Own component non-conformance and supplier corrective action processes.
• Create and manage Supplier Audit Schedule. Conduct Supplier Audits.
• Publish supplier scorecards and drive corrective measures.
• Analyze supplier performance and provide metrics to management.
• Develop and maintain supplier qualification requirements.
• Own supplier approvals and periodic review. Maintain supplier files.
• Own supplier changes and lead internal cross-functional efforts.
• Create supplier/component qualification plans and reports for new suppliers and supplier changes.
• Develop inspection criteria document (ICD) working with R&D Engineers.
• Review and approve component drawings and qualification plans.
• Create and/or review component failure mode and effect analysis (FMEA) working with cross-functional team.
• Work with R&D engineers and inspectors on first article inspections and inspection method validations (Gage R&R).
• Lead material review board meetings and work closely with supply chain.

Quality System

• Handle Corrective and Preventive Action (CAPA) investigations.
• Perform administrative tracking and facilitate closures of CAPA investigations and external/internal audits. Publish tracking metric results to management.
• Develop, review, provide feedback and approve quality system documentation.
• Contribute to ongoing monthly quality review and quarterly Quality Management Review meetings.

Position Qualifications:

• BSME or equivalent experience in a medical device environment
• Five or more years relevant medical device industry experience
• Sound understanding of quality assurance concepts
• Full understanding of ISO 13485 and FDA 21CFR820
• Ability to lead quality and supplier interaction meetings
• Full understanding of part qualification processes
• ASQ Certification a plus (e.g. CQA, CQIA, CQT, CQPA, CQE, etc.)
• Strong communication, interpersonal and problem-solving skills with ability to work both independently and in a team environment and to present detailed technical data to internal personnel
• Effective oral/written communications skills with preferences in technical writing, presentations, reports, data analysis, etc.
• Experience with sterile disposable devices a plus
• Proficient in analyzing product data to perform statistical and trend reporting
• Proficiency with Quality tools/methodologies including: Design Control, Risk Analysis (Hazard Analysis), Design FMEA, Process FMEA, Statistical Analysis, DOE and MSA (Gauge R&R).

Date Posted: 2020-06-09Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Reports to: Regional Sales Manager

Field Position Currently Available:

• North Carolina Territory

Job Summary: Responsible for sales, service and physician-support of Company products within an assigned geographic region. Responsible for all aspects related to sales including but not limited to prospecting, qualifying leads, demonstrating devices, closing orders as well as building excellent customer relations with physicians and hospital personnel.

Job Responsibilities:

• Develop sales plan and strategies for territory activities using SFDC and Sales Process.
• Ability to develop an implementation plan with existing accounts to market a program.
• Demonstrate product, procedure and clinical knowledge by complete understanding of Company product.
• Maintain close key customer contacts to continually determine customer needs.
• Conduct sales presentations.
• Actively market the Marketing department activities.
• Represent the company at trade shows, exhibitions, training courses, conferences and events.
• Recommend product enhancements/changes based upon market feedback and increased sales potential.
• Work with and assist in developing Sales Representatives as added to Sales organization.
• Cover open territories until filled.
• Public speaking presentations to a variety of audiences.
• Travel requirements.
• Other projects and assignments as required.

Position Qualifications:

• Bachelor’s Degree and experience in OR or GI setting presenting device products with a proven track record of results.
• Demonstrated knowledge of surgical procedures with three or more years of medical device sales experience.
• Experience in delivery of effective technical sales presentations to medical professionals.
• Solid demonstrated selling skills.
• Demonstrated interpersonal and persuasive communication skills.
• High proficiency in PC software application (Word, Excel, PowerPoint).
• Ability and willingness to extensive travel.
• Ability to perform public speaking at various venues.

Date Posted: 2020-06-09Full-time
EndoGastric Solutions, Inc. is a fast-growth medical technology company headquartered in Redmond, Washington. The company is revolutionizing the fields of upper gastroenterology diseases including gastroesophageal reflux disease (GERD) and other GI disorders.

Status: Regular, Full-Time, Non-Exempt, Located in Redmond, WA

Job Responsibilities:

• Production Planning and execution of the production plan.
• Manage all Stores areas (Warehouse, Material Overflow, and the CER).
• Perform work order kitting, issuing, and component stock transfers as needed to support production work order release.
• Generate and process necessary forms to support on-going sterilization and sterilization labs load releases.
• Coordinate the shipping of product to and from the sterilizer.
• Manage gowning supplies and floor stock for the CER and Batch Processing areas.
• Coordinate and process return product with QA and Customer Service (RMA’s).
• Process all company non-product miscellaneous shipments.
• Perform receiving functions, create paperwork, and perform transactions in ERP (QAD) system, label parts and transfer parts to Receiving Inspection.
• Perform Material Handling functions in Shipping, Packaging and Inventory – order kitting/kanban picking, stocking, and issue transactions as required.
• Identify potential inventory issues and implement corrective action to prevent part shortages.
• Aid in development, drafting and updating Supply Chain procedures.
• Perform inventory component cycle counting. Generate and post cycle counting results.
• Team support for Supply chain continuous process improvement project activities.
• Provide administrative support to the Supply Chain department and perform related duties as assigned.

Position Qualifications:

• Must have two to four years related experience required. AA degree in business, material management or related field preferred.
• Relevant experience in material control/material handling experience in a medical device manufacturing company desirable.
• Experience using a ERP/Inventory control computer system.
• Previous experience in a “start-up” work environment.
• Excellent written and oral communication, organization and follow up skills.
• Proven supplier development and interface experience.
• Occasional lifting up to 40 pounds may be required..
• Experience executing daily duties within a “clean room” and warehouse environment.
• Detail oriented team player; able to multi-task in high pressure environment.
• Excellent time management and prioritization skills to meet tight deadlines
• Ability to problem solves and works independently.
• Must have a Mobile Equipment Operators Authorization card.

Preferences:Qualifications:

• Experience working in an GMP environment
• Experience using an ERP/Inventory control computer system
• Experience with FDA/ISO requirements for Inventory/Purchasing Management
• Experience in inventory control functions
• Experience with lot traceability, reconciliation and cycle counting

Equipment to be used in Performance of Job:Qualifications:

• Personal computer and associated software
• Printers, scanners, fax machines, and copiers
• Labeling equipment
• Stand-up reach forklift
• Material Handling equipment